As consumer demand for digital health solutions continues to grow, most healthcare organizations are undergoing some form of digital transformation in an effort to meet that demand. Technology implementations are often well planned and executed; however, the organizational and process elements of transformation are frequently – and regrettably – overlooked.

This guide highlights:

• The importance of organizational and process transformation in digital health
• Three key challenges to delivering an elevated, holistic experience for healthcare consumers
• A recommended “course of therapy” for each challenge