[case study] high-volume hiring without sacrificing talent quality.

Do you need to hire a large number of roles in a short period of time to keep up with customer demand or support a new business initiative? How will you hire the right people quickly while remaining agile? 

A business services company had to hire 475 new customer service agents in a short period of time to support a new client, but it wasn’t able to dedicate internal resources to this large-scale hiring project. Find out how the company met the hiring goal with recruitment process outsourcing (RPO): 

  • 475 customer service agents were hired in just 3 weeks
  • quick implementation of an applicant tracking system (ATS) to automate and power the recruitment process
  • over 1,100 candidates were interviewed in the 3-week period, resulting in more than 100 interviews per day

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