US Consumers Are Ready to Chat

Consumers in the US are increasingly comfortable using conversational interfaces – including chat and messaging – to get information, communicate with brands, and even make purchases. Most consumer brands reviewed by Forrester offer conversational i…

Improving in-building coverage (Part 1)

This is Part 1 of a 2 part conversation on improving in-building coverage with the Safer Buildings Coalition (SBC). In Part 1 we hear about the 3 pillars of in-building public safety communications: 1) mobile 911 calls must get out with location acc…

State of Data Management in Canadian Enterprises

Claim your free copy of ‘State of Data Management in Canadian Enterprises’ in partnership with Denodo. Large businesses of all kinds are generating, storing, and analyzing more data than ever. In addition, enterprises are integrating a wide variety …

Improving in-building coverage (Part 2)

This is Part 2 of our 2 part conversation on improving in-building coverage with the Safer Buildings Coalition (SBC). We dig a little deeper into improving in-building coverage, with clarification on the jurisdiction and authorities for in-building …