Customer Service in the Age of ChatGPT

When ChatGPT burst into public consciousness in late 2022, it signaled the next round of the "People vs. Machines" debate—which has always been especially lively in the customer service space. It was widely acknowledged that the only th…

Foglight for Databases

From the cloud to open source, you’re adopting new technologies to meet data demands and reduce costs. But introducing new database platforms also introduces risk. DBAs are under more pressure than ever to juggle multiple database platforms and g…

Improved Cybersecurity for SMEs via Automation

Improved Cybersecurity for SMEs via Automation: Current economic uncertainty, the ongoing cybersecurity talent shortage and escalating cyber threats are making it impossible for SMEs to keep up with cybercriminals. In this webinar, the speakers will ad…