Enterprise IT

IT and cybersecurity leaders are more concerned than they were a year ago about zero-day threats, malware targeting cloud systems and services, and exploits against application and operating system vulnerabilities. However, most continue to perceive ra…

Quality and Compliance: the hurdles of the medical industry. With its high regulatory requirements and a large number of products that have a direct impact on the quality of people’s lives, the medical technology industry depends on reliable qual…

This is a webinar for anyone involved in developing and/or securing applications, where we will discuss ways to discover how and where data flows to, from, and through applications. This includes all the APIs an app uses for in- and outbound communicat…

Simply enter your information to get an exclusive copy of our State of Banking report and to start receiving our Banking & Payments daily newsletter, which covers today’s most important trends in banking, fintech, payments, and more.Requ…

First-generation digital channels like Email and Web Chat are seeing significant adoption, along with video chat and co-browsing capabilities. Mobile apps, tied to the widespread use of smartphones, are gaining traction, though contact center support l…

First-generation digital channels like Email and Web Chat are seeing significant adoption, along with video chat and co-browsing capabilities. Mobile apps, tied to the widespread use of smartphones, are gaining traction, though contact center support l…

Business and consumer surveys carried out in the course of the research for this guide show that while improving the customer experience is high on the agenda for many organizations, most businesses are still a long way from where they want to be. T…

Business and consumer surveys carried out in the course of the research for this guide show that while improving the customer experience is high on the agenda for many organizations, most businesses are still a long way from where they want to be. T…