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Featured Tech

Enterprise IT / Featured Tech / InfoTech

Protect Your Cardmembers Against Cybersecurity and Fraud Threats

With so many of us transitioning from in-person to online activities last year, new opportunities arose for cybercriminals to exploit the changing circumstances. The FTC received over 1.3M fraud reports in Q1-Q3 of 2020, resulting in total losses of ov…

Enterprise IT / Featured Tech / IT Operations

BOPIS and Curbside Demand On the Rise: Secrets to Predicting Demand

So how can retailers overcome these hurdles? Through data. Place goods where they’re needed most and reach the consumer faster than ever before with our new infographic depicting the secrets of predicting demand. Download this infographic to l…

Enterprise IT / Featured Tech / FinTech

Appian For Property and Casualty Insurance

Leading insurance organizations trust Appian’s low-code platform to deliver operational agility and enable them to innovate at the speed of the customer. Request Free!

Enterprise IT / Featured Tech / FinTech

Appian for Life, Pension and Annuity

Leading insurance organizations trust Appian’s low-code platform to deliver operational agility and enable them to innovate at the speed of the customer.Request Free!

Enterprise IT / Featured Tech / IT Operations

Demystifying Self-Service & Case Deflection

Millennials want solutions to their problems in the most effortless and fastest way possible. And the first place they go for finding their answers when stuck is your support community. Hence, support communities which have been successful in bringing …

Enterprise IT / Featured Tech / InfoTech

AI-Enabled Knowledge Management & Support: A Rubrik Case Study

Fortune 500 companies lose at least $31.5 billion a year by failing to share knowledge, according to International Data Corp. (IDC). And according to TSIA, 74% of organizations estimate that effective knowledge management disciplines increase compan…

Enterprise IT / Featured Tech / InfoTech

AI-Enabled Knowledge Management & Support: A Rubrik Case Study

Fortune 500 companies lose at least $31.5 billion a year by failing to share knowledge, according to International Data Corp. (IDC). And according to TSIA, 74% of organizations estimate that effective knowledge management disciplines increase compan…

Enterprise IT / Featured Tech / InfoTech

Cognitive Search: The Missing Chapter in Your Chatbot Story

Chatbots were once touted as the heroes of the on-demand economy and quick service interactions. They were considered futuristic and an asset for B2B enterprises. The enthusiasm, it seems, was premature and their success rate continues to be a matter o…

Enterprise IT / Featured Tech / InfoTech

Cognitive Search: The Missing Chapter in Your Chatbot Story

Chatbots were once touted as the heroes of the on-demand economy and quick service interactions. They were considered futuristic and an asset for B2B enterprises. The enthusiasm, it seems, was premature and their success rate continues to be a matter o…

Enterprise IT / Featured Tech / InfoTech

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications

According to a recent survey by Fortune, over 75% of the top 500 CEOs in the world believe that the current crisis has accelerated the pace of technological transformation. Every job function across the globe has had to adapt and evolve with this dynam…

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