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Featured Tech

Enterprise IT / Featured Tech / Sales & Marketing

Search-Aided Bots: The New Customer Service Aficionados

While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations involved, and the barriers to training a bot are also high, especially…

Enterprise IT / Featured Tech / Sales & Marketing

Winning with Cognitive Search: The Kronos Digital Transformation Journey

As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers to self-serve potential problems. In 2018, Kronos took a massive step to …

Enterprise IT / Featured Tech / Sales & Marketing

SearchUnify Helps Rubrik Scale its Customer Service Operations

Founded in 2014, Rubrik created a category-defining cloud data management platform that has turned the $48 billion data protection market on its head. Today, the company operates in six continents, has over 1600 employees, and is now valued at more tha…

Enterprise IT / Featured Tech / IT Operations

IT for the New Normal: How To Adjust Your IT Strategy Midstream and Come Out Ahead

The faster you adjust your IT strategy to take advantage of customer preferences and evolving opportunities in the new normal, the better you’ll do. This paper covers: How to shore up remote working processes and security Where to cut you…

Enterprise IT / Featured Tech / IT Operations

Cognitive Search for Higher Logic

Organizations worldwide use Higher Logic to bring people – customers, prospects, partners, employees – together, by giving their community a home where they can interact and engage, share and validate ideas, ask and answer questions, and stay connected…

Enterprise IT / Featured Tech / IT Operations

Cognitive Search For Better Self-Service: 10 Secrets No Vendor Will Tell You

As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple applications & repositories, it makes sense to have a cognitive search in…

Enterprise IT / Featured Tech / InfoTech

Secure Remote Work eBook

Learn how to bring your remote team together in a secure workspace that provides the tools your employees need to do their job effectively and drive productivity. Request Free!

Enterprise IT / Featured Tech / InfoTech

Software Security Across the Intelligent Edge

Nearly every device will work through the cloud in some way, and 80% of the data we all create, consume, and are part of will go through the 5G cloud. However, currently a mere 11.5% of all corporations are digitally transforming successfully, which me…

Enterprise IT / Featured Tech / Human Resources

Hiring in the Modern Talent Marketplace

As the U.S. labor market becomes one of the most competitive talent markets in recent history, hiring managers are faced with a greater number of challenges, and as workers become more confident in seeking better employment opportunities, employers of …

Enterprise IT / Featured Tech / InfoTech

How to Achieve a 3X ROI with Slack

Read this report to learn how Slack can: Save time and money by reducing meetings Cut the costs and risks of email Engage employees to maximize productivity Improve the customer experience by increasing collaboration  Discover wha…

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