Date: Thursday, November 5, 2020 Time: 12pm ET | 9am PT Cost: Complimentary Editorial Webcast Sponsored by: Service Power CCC CarpeData Whenever there is a downturn in the economy, certain fraud issues seem to increase. In the wake of the co…
Call centers are the front lines for many insurers – a crucial channel available to assist and support policyholders, especially when immediate answers are needed. For insurers this often plays out when customers call about a claim. Conversations…
This interactive guide gives you step by step instructions to define your objectives, measure the health of your manufacturing, build a budget, build a task force, research systems, build a demo script, conduct reference checks, securing proposals, and…
The right ERP system will touch all the critical aspects of your manufacturing business. This whitepaper provides a feature/benefit analysis and an illustrative payback calculator. If you are evaluating ERP systems, this is the whitepaper for you. …
In this eBook, Dr Jillian Ney, founder of Social Intelligence Lab and leading academic in the study of digital behavioral psychology, explains the role of empathy in content marketing, and how you can use social data and the science of psycho…
But, the customer journey can seem confusing and complex. To compensate, many companies take a very simplistic approach, thinking that periodic surveys constitute a customer experience program. On the other hand, some companies make it much more comple…
This eBook will show you how affinity data can: Help uncover your brand’s ideal influencers. Positively affect your media planning strategy. Uncover what TV shows your audience is interested in. Formula…
With virtual interactions as the new norm — from ongoing work collaboration, to telehealth, to remote learning — video conferencing platforms and digital content are vital. However, current technology is imperfect, and poor audio qu…
These are difficult days and many businesses are struggling to navigate an uncertain future. In this eBook you’ll find advice on what social media managers can do to help their organizations during the Coronavirus crisis. Gathering useful i…
Building accessible apps is an incredibly challenging task. We have discussed ways to make sure your app’s design handles text with variable length and font sizes in another whitepaper titled "Becoming an Accessibility Guru – 5 Easy Ways to …
