Did you know that 80% of businesses believe they’re delivering a superior customer experience but only 8% of customers agree? Your customers are the key to unlocking your next level of growth whether as return customers or as your best marketing …
Inflation and other macroeconomic trends are causing finance leaders to reevaluate their overall costs and especially their technology budgets. With uncertainty ahead, CFOs are moving to conserve cash and ensure every dollar spent on technology pays of…
Credit unions are facing the uphill battle of remaining relevant in a growing and crowded marketplace. Emerging technologies – including AI assistants, partner ecosystems, and blockchain – enable credit unions to deploy new CX strategies to enhanc…
Members want credit unions to help, know, and wow them. Credit unions need to meet these heightened member expectations with a seamless experience across channels and easy access to live support. Despite 87% of banking executives reporting that signifi…
To keep up with changing customer expectations (and keep customers coming back), grocers need to offer loyalty programs and promotions, stay competitive on pricing and support newer ways of shopping, such as buy-online-pickup-in-store (BOPIS). …
What used to be an expensive channel with limited data now helps marketing teams boost ROAS, increase brand lift, and drive revenue. It’s no wonder marketers are making CTV advertising a permanent part of their media mix. This guide will help you ta…
Picking the right sales tax partner starts with asking the right questions. Some examples: Can your software help manage the tax complexities specific to my industry? Can your platform integrate seamlessly with our ERP (enterprise resource planning) sy…
Thankfully, times are changing, and new technologies are mitigating the risk of core banking modernization. So how do you capitalize on this new tech, move to a modern cloud-based coreless architecture and deliver the experiences your customers expect?…
Experiential media — or sensory branding — creates immersive experiences by engaging consumers’ five senses. These multisensory experiences, built with music, digital signage, and scent, could be the key to remaining relevant and forging lo…
Date: Thursday, July 20, 2023 Time: 2pm ET | 11am PT Sponsored by: Evisort As the legal industry evolves, the integration of artificial intelligence (AI) has become essential for organizations seeking to streamline contract…
