Customers are increasingly turning to digital channels for information, purchases, and support. But even after decades of innovation, the efficiency and effectiveness of customer self-service has continued to be a point of contention. However,…
Clarify your Data Visualization Tool decision: This interactive BattleCard provides a comparison of the top data analytics software based on the latest industry-specific features along with data-driven recommendations from our experts. This Data Vis…
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Generative AI tools, particularly Large Language Models (LLMs) such as ChatGPT, offer immense potential for solving all kinds of business problems, from creating documents to generating code. They can also introduce security risks in two novel ways: le…
Monitoring key performance indicators (KPIs) to reach the specified company goals is essential for success in the changing world of facility management. Planned Preventive Maintenance vs Reactive Maintenance Ratio Vendor Work Order SLA Adherenc…
Peak season is the ultimate test for retailers and the systems they rely on to meet demand. Last year, many retailers had excess inventory; this year, big-box retailers expect a mild peak season with full-year sales projected to decline. For many omnic…
CData Workday Drivers provide instant connectivity from Workday to hundreds of enterprise applications – without the need for custom data pipelines, manual data extraction, or workarounds. Once the BJ’s team installed the driver, they …
Chief legal officers are finding technology crucial to their team’s ability to be a value driver to their organization. Without software for functions like contract management, matter management and e-billing, it’s a challenge for in-house …
When it comes to managing your cloud costs there are many places to look for opportunities. The structured approach outlined in our eBook helps you systemically evaluate your expenses across the enterprise. We share key steps every organizatio…
Unleash the Power of First-Party Data: Master Personalization in the Age of Modern Privacy. With growing consumer demand for privacy of their data, it’s time for marketers to pivot and focus on first-party data strategies. This handbook is your guide t…
