Automotive OEMs and Tier I suppliers need to constantly adapt to: Evolving business models Advancements in automotive and discrete manufacturing technologies Constant changes to global regulations New demands from consumers Sharing data w…
Senior representatives from Stellantis share key insights on The Software Defined Future of Mobility. Hear From: Vishnu Sundaram, Senior Vice President of Cockpit Connectivity, Cloud & OTA Mamatha Chamarthi, Global Senior Vice Pre…
The past year has taught us to reimagine how we connect, learn, and work. As an independent RIA, having the right digital tools and platforms can offer a simpler, faster, and more secure way to support your clients and manage your business. This cas…
US consumers are changing their shopping habits to cope with rising food and drinks prices. Their priorities and preferences are being altered by the decrease in their purchasing power due to inflation and rising interest rates, generating a situation …
Date: Tuesday, May 23, 2023 Time: 2pm ET | 11am PT Sponsored by: CallFinder Are you still manually reviewing calls? What was once a common practice in the call center is now a barrier to success. Manual call monitoring is not an opti…
This competitive analysis report from SelectHub is based on expert evaluations, user interviews, and RFI data provided by the vendors for actual selection projects. Zero in on the best SCM software for your company. This guide provides: Detail…
The US tech industry could face a shortage of at least 1.2 million tech workers by 2030, according to consulting firm Korn Ferry. And while hiring has slowed in many industries, HDI’s research revealed that only 10% of support centers planned to …
Ten years ago, terms like artificial intelligence and automation were all the rage, but the actual opportunities were still uncharted territory for most enterprises. Today, more than one third of support centers (35%) in the HDI community report using …
For a limited time, you can start benefitting from cost saving ideas and solutions from Modern Materials Handling right now – for FREE! Here’s the deal: Simply fill out the form below and click submit. You’ll be redirected to a pag…
To meet service level targets and deliver value to the organization, contact center leaders must pay close attention to workforce management. Success relies on data integrity, collaboration with business partners across the organization, careful foreca…
