The #1 tactic CX-savvy businesses are using to edge ahead of the competition? Engaging customers on their preferred digital channels. In this exclusive study by Harvard Business Review Analytic Services, you’ll see how real CX leaders from fir…
In Leading with Empathy: Understanding the Needs of Today’s Workforce, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful roadmap to leading people through adversity an…
Over the last two years, we have witnessed an astounding acceleration towards digitalization in the manufacturing sector. The opportunities for those who are adapting and delivering on their roadmap are limitless. For those who lag-behind in their t…
The global HCM market is forecast to expand at a compound annual growth rate (CAGR) of 9.1% over the next seven years, creating a market of more than $46 billion by 2029. That’s not surprising, given the macro trends fueling demand for these…
In this episode we talk with Bedfordshire FRS about the spate of heat related incidents seen through summer of 2022 and how their new mobilizing system supported their operational response to these incidents. We are joined by Alison Kibblewhite and …
The impact of climate change is affecting both societies as well as hampering global trade. Across regions and industries, the focus on ESG (Environmental, Social and Governance) is at an all-time high, with concerns around environmental sustainability…
It’s financial planning time for 2023. Companies are challenged with forecasting through the unknown business cycle, dealing with a growing threat while navigating the process of analyzing an increasing quantity of data. To overcome…
Juniper Apstra is a software platform that helps companies automate and validate the design, deployment, and operation of data centers. It supports multivendor data centers, providing a unified source for analytics and root-cause problem identification…
Cable operators are facing a combination of challenges that have significant impacts on business outcomes. Whether it’s increased competition from fiber-based and wireless internet service providers fueled by government funding, or supply chain disrupt…
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