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4 Tips for Sales Teams to get More Value from Slack
B2B sales is changing fast. The global shift to a digital-first approach to work has influenced team selling, and according to Gartner, 33% of all buyers desire a seller-free sales experience. The same study found that 80% of B2B sales interactions are…
The Definitive Guide to Outsourcing as a Business Strategy During Recession
Outsourcing during a recession can aid businesses in maximising revenues and efficiency in a world of constantly shifting economic conditions. Identifying and partnering with an external sales expert is a great way to work smarter, grow your business, …
The Digital-First Customer Service Playbook
The old ways of customer service no longer cut it. Customers today have countless digital tools at their fingertips. When they need help, they expect skilled, personalized support—and they expect it fast and digitally. In fact, 88% of customers e…
Chief Data & Analytics Officer, Nordics – 29-30 November, 7A Odenplan, Stockholm.
Why you shouldn’t miss out on CDAO Nordics CDAO Nordics has been crafted by senior data & analytical industry leaders across the Nordics region. Among a high concentration of top executives, you will be engaging in interactive and prestigious ne…
Supercharge Your Support Agents with Slack
What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can make or break customer relationships. E…
How CFO and Finance Teams Are Navigating the New Normal
The COVID-19 pandemic was arguably the most impactful black swan event of the last half-century and changed the way finance teams think about business continuity, risk management, and security. Suddenly, finance leaders were forced to rethink strategie…
Supercharge Your Support Agents with Slack
What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can make or break customer relationships. E…
Kubernetes Multi-Cluster Management and Governance
Due to the performance nature of modern cloud-native applications, Kubernetes environments need to be highly distributed. Proper multi-cluster management and governance ensure consistent, secure operations across all environments. In this Refcard, w…
