The US Centers for Disease Control and Prevention (CDC) gave airlines two weeks to respond to a new order relating to COVID-19 and adapt their organisational processes. The result? Chaos! For JetBlue, this order presented many challenges, …
But activist attention on – and action against – individual directors has been less familiar territory. The last few years, however, have marked the beginning of what seems to be an overarching trend where institutional investors are vot…
Tracking down director and officer information can be a challenge. For more than a decade, Wendy David, your host, and Diligent Lead Solutions Engineer, has helped legal teams build reusable templates to securely capture sensitive information from boar…
Now is the time to take action on supply chain security. Hackers target suppliers in order to gain access to customer networks, steal data, install ransomware, and more. Download this checklist of the steps that every organization should take to reduce…
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% – 50%.Request Free!
A large retailer uses Artificial Intelligence, the Internet of Things and Remote services to digitally transform store operations across over 2,100 connected stores in North America. The retailer improved occupant comfort, transformed store equipment m…
Date: Tuesday, September 27, 2022 Time: 2 pm ET | 11 am PT Cost: Complimentary Sponsored by: Addepar Technology has been transforming the business of investing and wealth management, empowering organizations by…
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes to service or support, their expectation is that you’re there when and …
A panel of C-suite executives across industries explains what they’re looking for in new and information — and whether the pandemic has changed things. %d%aRequest Free!
"AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use one single dashboard that contains all the data they need to service the customer…
