Staying one step ahead of cybercriminals is a relentless task for cybersecurity professionals, and it’s exacerbated by the availability of easy-to-use, and often free, tools. Understanding what’s in a hacker’s toolkit is essential for…
"AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use one single dashboard that contains all the data they need to service the customer…
Welcome to Automation Now & Next 2022. Based on a survey of more than 1,000 business, technology, and automation professionals, this unique report is the culmination of months of research to capture what’s happening today with intelligent aut…
TaskUs provides next-generation customer experience (CX) that powers the world’s most disruptive companies. As part of its value proposition, TaskUs constantly looks for ways to improve the efficiency and productivity of clients who typicall…
As one of the world’s fastest payment processing network, this financial services corporation uses technology along with its expertise to make transactions between consumers, merchants and businesses simple and safe.Request Free!
In this eBook, we’ll explore contact center challenges and how intelligent automation (IA) can remove the barriers to customer satisfaction. Discover what it takes to digitally transform front-office and back-office operations into real time cust…
Modern Health has identified five key best practices that will help leaders develop comprehensive employee mental health benefits and retention programs for their employees. Leaders will learn: Why mental health is a key driver of employee engage…
Job burnout—previously recognized by companies as a smoldering threat—is sweeping through the work ecosystem, fueled by the effects of the COVID-19 pandemic and other stressors. To help business leaders and HR practitioners extinguish bu…
IT teams are spending weeks and even months of people-hours per year on the least innovative scut work; no-code automation can change this. 58% of organizations say that their IT team spends more than 5 hours / week on manual, mundane tasks&helli…
Clearly there are problems with the way IT defenses are managed and deployed today. Highly sophisticated threats from motivated attackers are on the rise, while many organizations aren’t able to field enough skilled cybersecurity professionals to…
