Many brands are spending big on social platforms and turning to influencers to make more personal (and profitable) connections with their potential customers. But with the ever-growing number of influencers out there, and the major dollars being inv…
As part of the search for the right process mining solution, Crédit Agricole en Bretagne identified Process Explorer 360 as uniquely capable of addressing needs for activities in their home loan process that occurred in parallel or concurrently….
The financial services sector has been at the forefront of IT spending for many years. However, the lack of a coordinated approach to these investments now risks more than it may have rewarded. Customer dissatisfaction, eye watering audit and complianc…
Eighty-six percent of companies have approved non-essential domestic business travel, up 10 percent since February 2022. This increase was documented in a survey conducted in April 2022 by the Global Business Travel Association (GBTA). Retail brands ar…
Although industrial control systems have switched from analog to digital many decades ago, the problem of having multiple proprietary protocols preventing these systems from properly integrating with each other persists to this day. OPC UA was conceive…
It’s estimated that it costs an employer an average of 6 to 9 months’ salary to replace an employee who leaves. So how do organizations take steps toward increasing retention? By investing in mental health benefits that champion workplace w…
The answer, baked into our very DNA, is storytelling. The right story told the right way has the power to break through the noise and make a connection with your audience that leads to action. The good news is that great storytelling doesn’t have to be…
The pandemic stressed the need for government services to be accessible, inclusive, and user-centric. The delivery of equitable, integrated customer and employee experiences requires flexible and secure technology that connects the government with peop…
Fundraising isn’t about the money. It’s about building relationships. Demonstrating a gratitude attitude is one of the best ways to strengthen trust and show your donors some love. The more they feel the love, the higher the retention. In this on-de…
Keeping track of paperwork can be a challenge. It’s easy to misplace a file or even spill coffee on a document on your desk. If you don’t have that document backed up in an electronic format, you may have just lost important company or empl…
