Many insurers are still failing to deliver the products, services and customer experience demanded by new generations of customers. In this report, Ovum assesses the true state of core modernization in the global insurance industry, the strategies bein…
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In a global survey of senior finance executives conducted in May 2015, CFO Research collected responses from finance executives working in the financial services sector (including real estate and insurance along with banking and other financial services companies). These finance executives acknowledge the increasing pressure to deliver clear, actionable business insight to their colleagues—and to do so faster than ever. |
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Mobile “anytime, anywhere” interactions are enabling new intimacy in the insurer-policyholder relationship. This report sponsored by SAP explores how insurers can become trusted partners who can provide valuable new services that help policyholders identify and assess risks as well as gain protection tailored to their individual needs. |
The Banker’s editor, Brian Caplen, talks to Falk Rieker, SAP’s global head of IBU banking, and Mike Russo, senior financial services solutions principal, about data management issues from a finance, risk and regulatory compliance perspective.Request Free!
Insurance and Banking have historically been sellers’ markets, but times and customer expectations have changed. The past decade has seen the industry transform into one where the customer wields substantially more power. Organizations seeking to remai…
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their retail customers, but struggle to bring together the knowledge they do have. …
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable value to their customer relationships.Customers, too, are looking for a more per…
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their retail customers, but struggle to bring together the knowledge they do have. …
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable value to their customer relationships.Customers, too, are looking for a more per…
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AribaPay relieves organizations of administrative hassles and the handling of sensitive information, while providing all the information and visibility needed to be sure your suppliers have what they need to easily reconcile those payments — without calling you. Without having to spend resources managing payments, the business can focus on innovation and serving its customers. |
