From manipulating time sheets to using work time for personal time—whenever employees are on the clock but not on the job, they’re stealing time. However, there are proven steps you can take to prevent time theft. With input from employe…
Learn the best and scientifically proven methods to improve your life now, find out how huge the impact of happiness and optimism is at your job as well as in your life and don’t be fooled by the simplicity of some of the exercises! You will learn: …
If you’ve spent any time in an inbound contact center, you know that things never go exactly as planned. You may find that: Volume and arrival patterns are inconsistent Agent behavior can be unpredictable Unplanned events can derail eve…
This year’s theme “The Next Frontier: HR’s Role in Leading Digitalization” demonstrated how digital transformation can be used to focus on employee experience and attract and retain employees. Download the event key takeaways&nb…
Setting the wheels in motion towards becoming a better person, professional or [fill in the blank] is a noble endeavor indeed and one that we ought to all be attempting (not just once a year). But what happens when you just can’t seem to keep you…
Setting the wheels in motion towards becoming a better person, professional or [fill in the blank] is a noble endeavor indeed and one that we ought to all be attempting (not just once a year). But what happens when you just can’t seem to keep you…
During times of significant change, over 80% of employees experience “cultural tensions,” or competing priorities they don’t know how to balance. This white paper helps communications leaders anticipate and sense cultural tensions at …
The SelectHub platform contains expert software analysis across key criteria and vendor data. These built-in analyst ratings are combined with subjective user ratings to create SelectHub ratings reports—which allow us to provide you with highly accurat…
Human Resources owns a growing piece of the budget pie – but how do you break in? Sales leader Jill Konrath has some pointed questions about the buying process for HR leaders, so she interviewed David Kingsley, Chief People Officer at Vlocity (via Sale…
This paper focuses on the specific details of the activities that should be included in an organization’s onboarding program and how onboarding can be directly tied to organizational performance. Additionally, the importance and impact of needed …
