More than ever before IT management, operations and security challenges are the concern of every organization that collects and warehouses personal information. Regardless if you’re a smaller organization or a multinational corpora…
More than ever before IT management, operations and security challenges are the concern of every organization that collects and warehouses personal information. Regardless if you’re a smaller organization or a multinational corpora…
Today, IT has moved from the backroom to the forefront. From corporate communication to customer service, technology is dramatically changing how business goals are met. With technology embedded into all business functions, healthy communication must e…
Infusing communications into business processes is not a simple task, as legacy deployment models for unified communications and the contact center are far too rigid to offer the required agility …
Cloud technology is quickly becoming the default at companies of all sizes. Nine out of ten companies have already moved at least some of their applications or computing infrastructure to …
Organizations around the globe are finding measurable success with their DCX initiatives, which has become a competitive differentiator, redefining loyalty by how well an organization engages, serves, and responds to …
Digital Transformation: Insight into Getting it Right, is research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands …
WiFi was never designed for the complex enterprise operations your business needs to run day in and day out. With WiFi’s temperamental access points, limited capacity and coverage, and patchy handovers, your business’ essential voice commun…
This whitepaper recounts the major impacts that GDPR has already unleashed on the global business scene—from multibillion-dollar lawsuits to the arrival of new U.S. data policies. It also explains how certain businesses are making the best (or th…
Application Security Focus Areas The research conducted for this report answered questions related to these three core topics: Crowdsourced Cybersecurity Trends and Traditional Comparatives How much momentum does crowdsourced cybersecurity h…
