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InfoTech

Enterprise IT / Featured Tech / InfoTech

Contact Centers vs. Call Centers Infographic

Too often, “call center” is used interchangeably with “contact center”. The false belief that the two types of systems are the same is shattered in our newest infographic. We make it easy for you to compare the 10 most potent differences between the tw…

Enterprise IT / Featured Tech / InfoTech

5 Mistakes Contact Centers Are Making Today

Whether you’re implementing a new contact center solution or updating your existing system, avoid these 5 common mistakes contact centers are making today!

Our infographic details:

  • Inaccurate self-service expectations
  • Poor apps and tools selection
  • Insufficient training
  • And much more!
  • ?

Request Free!

Enterprise IT / Featured Tech / InfoTech

The Top Contact Center Tools and Features

This white paper will help you evaluate these important features and help you to make the best choice in selecting a contact center solution.Request Free!

Enterprise IT / Featured Tech / InfoTech

Contact Centers vs. Call Centers Infographic

Too often, “call center” is used interchangeably with “contact center”. The false belief that the two types of systems are the same is shattered in our newest infographic. We make it easy for you to compare the 10 most potent differences between the tw…

Enterprise IT / Featured Tech / InfoTech

5 Mistakes Contact Centers Are Making Today

Whether you’re implementing a new contact center solution or updating your existing system, avoid these 5 common mistakes contact centers are making today!

Our infographic details:

  • Inaccurate self-service expectations
  • Poor apps and tools selection
  • Insufficient training
  • And much more!
  • ?

Request Free!

Enterprise IT / Featured Tech / InfoTech

The Top Contact Center Tools and Features

This white paper will help you evaluate these important features and help you to make the best choice in selecting a contact center solution.Request Free!

Enterprise IT / Featured Tech / InfoTech

Kali Linux Cookbook (a $24 value) FREE for a limited time

A practical, cookbook style with numerous chapters and recipes explaining the penetration testing. The cookbook-style recipes allow you to go directly to your topic of interest if you are an expert using this book as a reference, or to follow topics th…

Enterprise IT / Featured Tech / InfoTech

See How Adobe Has Reinvented Document Solutions With Adobe Document Cloud

Join Rick Bornstein, Principal Solutions Consultant at Adobe, in this on-demand webinar to learn how Adobe Document Cloud, including the all-new Adobe Acrobat DC, will change the way your business works with critical business documents forever.Request …

Enterprise IT / Featured Tech / InfoTech

Adobe Document Cloud Security Overview

The security of Adobe Document Cloud is a priority for Adobe. The Document Cloud services, both eSign services and PDF services, use a rigorous approach to protecting the confidentiality, integrity and availability of our customers’ information. This O…

Enterprise IT / Featured Tech / InfoTech

Kali Linux Cookbook (a $24 value) FREE for a limited time

A practical, cookbook style with numerous chapters and recipes explaining the penetration testing. The cookbook-style recipes allow you to go directly to your topic of interest if you are an expert using this book as a reference, or to follow topics th…

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