VoIP Deployment for Dummies — Free Sample Chapter
Voice over Internet Protocol (or VoIP, as it’s more commonly known) is truly a disruptive technology, bringing in new possibilities while departing from traditional telephony...
Java Interview Questions and Answers
A must read eBook before any java interview, it contains more than 250 questions with detailed answers. This 62 pages eBook contains all the important java interview questions...
Support Interaction Optimization (SIO): Automating the Last Frontier of Customer Tech Support
It's time to look beyond traditional contact center automation and focus on the interaction that matters most: the one between your customers and your support agents.Key TakeawaysThe...
Five Support Imperatives That Can Save the Internet of Things
The obstacles to supporting the Internet of Things (IoT) are well recognized and have been written about exclusively. Solutions to those problems, however, have been elusive...
¿Es hora de encender las alarmas?
Descubra el tiempo real en que logra alcanzar el ROI y más datos estadísticos que le permitirán tomar mejores decisiones en su empresa.Request Free!
Mitos y Realidades de la Manufactura que Conecta la Gerencia y el Personal de Planta
Durante casi dos décadas, analistas, periodistas y expertos de la industria han advertido a los fabricantes sobre las consecuencias de la falta de conexión entre la base...
Critical Questions Manufacturers Should Ask Before Choosing a Cloud-based ERP Solution
SaaS, also referred to as “On-Demand” or “Cloud Computing”, eliminates many of the barriers that keep companies from implementing or upgrading their software, and...
¿Es hora de encender las alarmas?
Descubra el tiempo real en que logra alcanzar el ROI y más datos estadísticos que le permitirán tomar mejores decisiones en su empresa.Request Free!
Java Interview Questions and Answers
A must read eBook before any java interview, it contains more than 250 questions with detailed answers. This 62 pages eBook contains all the important java interview questions...
Why You Might Want to Avoid All-in-One CMS Solutions
One of the first decisions that a prospective CMS buyer faces is also the most critical—whether to buy an all-in-one solution or adopt a best-of-breed strategy. That decision...
