The World of CRM Metrics Explained

All over the world companies are busy trying to be the best at pleasing buyers. With attention spans rapidly shrinking, cost of acquisition is on the rise. That being said, it still takes relatively less cajoling to persuade someone who has already con…

Best Practices for Public Cloud Security

Your IT security team will be your key partner in protecting the cloud, provided they understand the importance of your developers’ time-to-value. Work with your security team to understand the unique challenges of cloud security, especially in the con…

Contact Center Implementation 101

Businesses typically lose about 20% of their customers every year. Simply reducing this figure by half can double their growth rates. It may not be so obvious, but controlling customer defection can beat cost cutting strategies every time.Request Free!

JUnit Tutorial for Unit Testing

A unit can be a function, a class, a package, or a subsystem. So, the term unit testing refers to the practice of testing such small units of your code, so as to ensure that they work as expected. For example, we can test whether an output is what we e…

How Will SSL VPN Survive in The Mobile Era?

SSL VPN has been a key technology for mobile workforces for over a decade now, but as the market moves forward, will it continue to be? As new challenges of the modern workforce confront IT providers, SSL VPN technologies will need to make changes in o…

How Will SSL VPN Survive in The Mobile Era?

SSL VPN has been a key technology for mobile workforces for over a decade now, but as the market moves forward, will it continue to be? As new challenges of the modern workforce confront IT providers, SSL VPN technologies will need to make changes in o…