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This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITIL® best practices. Furthermore, SIPOC can be used as the preliminary input into the more formal documentation of a process in one of many process design tools. |
Security is complicated, which has led to the many misconceptions and misunderstandings. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at wor…
Microsoft Office 365 has a vast array of features to explore. A rich administration interface, streamlined security, and versatile migration options make this one of the most interesting products when it comes to an SaaS public cloud solution.Request F…
Extended Validation SSL delivers the acknowledged industry standard for the highest level of online identity assurance processes for SSL certificate issuance. Find out how the EV standard increases the visibility …
When it comes to protecting your website and customers from attack, knowledge is your best weapon. But with ever-changing threats and ever-evolving defenses comes ever-growing potential for common misconception. To …
A guide to understanding SSL certificates, how they operate and their application. By making use of an SSL certificate on your web server, you can securely collect sensitive information online, …
This Month’s Top Virtualization Resources include the latest in information, coverage of important developments, and expert commentary to help with your virtualization related decision.The following kit contents will help you get the most out of your v…
This Month’s Top Virtualization Resources include the latest in information, coverage of important developments, and expert commentary to help with your virtualization related decision.The following kit contents will help you get the most out of your v…
Dave Hegenbarth, SevOne’s Director of Systems Engineering for Global Strategic Partnerships, describes the integration of SevOne and OpenStack for performance monitoring. SevOne is designed to operate with a number of distributions of OpenStack, includ…
One of the challenges with SDN is merging the skillsets of the application developer, security expert, server admin, and network person. Rather than spending 80% of time on low value, mundane tasks, you can shift your attention to more important issues…
