As the IT brain trust for your company, you’re tasked with supplying the best hardware and software options to meet the needs of a varied workforce. When looking at initial deployment or big refresh decisions, you have to consider supporting such varie…
This article discusses the costs and benefits associated with partnering with a nearshore contact center.Request Free!
Read this paper and learn how high-performing organizations use big data and analytics to:Review their top and bottom managers, based on employee engagement scores, and learn from them.Regularly assess the talent and potential of their current leadersh…
Agile can take a lot of forms, with Scrum or Kanban being two of the most popular. Each form has advantages and disadvantages, but both will help your team get the right feedback they need to build great products. So which one is right for you? Let’s f…
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Since roughly 2005, more and more effort has been placed on declarative configuration management. In this model, a “configuration document” specifies how one or more particular computers should be configured. Software running on each computer – a configuration client – reads that document and implements it. The software often re-checks the document on a regular basis, ensuring that the desired configuration remains in place.
To help you understand the tools available and how they differ, this guide reviews the current state of the declarative configuration management market space and examines current commercial and native products and technologies that enable it. |
Read this paper to learn more about:The Document Management System (DMS) and/or Content Management System (CMS) as a content vaultSimilarities and differences between a CMS and an LCMS LCMS and DMS/CMS integration pointsUsing CMS/DMS contentRequest…
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From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. In most organizations this desire leads to the use of applications and services and sharing beyond IT’s boundaries. This practice, known as “shadow IT”, walks a line that information security officers are uncomfortable with, and it’s having an obvious impact on technical support teams.
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These end users are trying to excel in their work, and while they don’t mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT’s boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it’s having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT. |
This white paper summarizes recommendations that will encourage enthusiasm for workforce analytics and active employee participation, using the FORT (Feedback, Opt-in, Reciprocal, Transparent) framework. You will learn:Why active participation is impor…
Hear a panel of HR leaders engage in a conversation about how they are using predictive and prescriptive analytics applied to talent to drive better business results.Request Free!
