2015 Fleet and Vehicle Management Survey Report

What do today’s fleet professionals think of GPS tracking technology? More than 1,100 business owners, fleet operators, and general managers participated in a recent survey regarding their biggest fleet management challenges – and how they use technology to solve them. Responses indicate that telematics provides many benefits, including lower costs, improved productivity and enhanced customer service.

The most significant finding from the survey is that nearly half of all respondents started to realize a return on investment within six months of implementing a GPS fleet management system!

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Shadow IT: The Impact on Technical Support and the Opportunities for IT

From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. In most organizations this desire leads to the use of applications and services and sharing beyond IT’s boundaries. This practice, known as “shadow IT”, walks a line that information security officers are uncomfortable with, and it’s having an obvious impact on technical support teams.

Download this white paper and learn:

  • The different approaches organizations take to manage shadow IT
  • How shadow IT is impacting the support department
  • The opportunities IT has to be the educator, advisor and innovator

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Be the IT Hero: Shining Light on Shadow IT

These end users are trying to excel in their work, and while they don’t mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT’s boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it’s having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.

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