For telecommunications companies today, the ability to operate more efficiently is imperative to sustainable growth and success going forward. Rising costs due to inflation and the complexities involved in deploying new telecommunications GIS and netwo…
Customer service is a challenging proposition for telecommunications companies. Managing the service work performed by field crews involves directing a large and dispersed workforce, tracking and managing equipment, personnel, and technological assets,…
For many years, telecommunications companies have been under pressure to digitize their field operations to remain competitive and offer the customer experience demanded of them. For too long, the typical operational model revolved around separate busi…
For telecommunications companies, effectively managing assets, documenting those activities, and scheduling any necessary maintenance or damage response are all essential to promoting operational efficiencies and service uptime. Having real-time data o…
Modern applications are typically distributed and made easily accessible to users and customers no matter where they are located. Such applications often combine on-premises elements with cloud services. The result is a modern infrastructure that can b…
Historically, information technology (IT) and operational technology (OT) have functioned independently in industrial manufacturing, but digital transformation and the Industrial internet of Things (IIoT) have made the relationship between the two side…
AI technology comes in many forms, from simple customer service chatbots to more complex data-mining tools, all of which can be useful in helping local government to better serve its constituents. Explore this eBook, which contains a hand-picke…
The DevOps movement has paved the way for CI/CD and streamlined application delivery and release orchestration. These nuanced methodologies have not only increased the scale and speed at which we release software, but also redistributed responsibilitie…
If the pandemic taught us nothing else, it is that the world and our global economy is smaller and more connected than we ever thought. That means business of all kinds and sizes need to be prepared to work in nearly any location—and run their wo…
The first phase of quantum computing involved proving the scientific theories could be translated to reality. High-performance computing used to mean supercomputers the size of small buildings. Now, zettabytes of data flow through the cloud to access q…
