As cable providers adapt to a changing market and explore new ways to remain competitive, they are transitioning to a cloud-native strategy and edge computing model supported by automated, software-defined networking. This is not a simple undertaking b…
The increasing size and competitiveness of the video delivery segment places new economic and technological pressures on content delivery networks (CDNs), especially as more premium content is live-streamed. Broadpeak® BkS400 video cache server han…
Despite misconceptions, open interfaces provide increased independent visibility and the opportunity for an enhanced and more secure system. A collaboration between Fujitsu, Altiostar, Mavenir and Red Hat, this white paper explores multiple aspects of …
AI for IT operations (AIOps) is one area where the application of technology, if not matched with organizational maturity and readiness, will fail to deliver all promised benefits. This report provides an analysis of the AIOps market. Figure 1 shows th…
Navigating such a dense and varied market is overwhelming. Trying to find the solution with the best ease of use? It feels hopeless. Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. We&r…
This is certainly true for call center software, which supports the agents whose job it is to assist customers over the phone and other channels, such as email, instant messaging, SMS text, social media, and live chat. It also supports the supervisors …
Navigating such a dense and varied market is overwhelming. Trying to find the solution with the best value? It feels hopeless. Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. We’v…
Each has its pros and cons while offering similar features and benefits. That’s why these two products are so often compared to one another. But, the differences between them could mean the success or failure of the tool for your business. To …
Seeking out high-value products is not a bad way to search for new Help Desk software. Unfortunately, you can’t just go into an online software directory and click a filter that shows only products of high value. Fortunately, Software Advice c…
Software Advice is the free service that helps businesses find software. Software Advice advisors provide free, personalized software recommendations to help guide you to your top software options, so you can make a confident choice for your business. …
