How do you know if you’re spending too much or too little on Project Management software? This guide from Software Advice breaks down upfront, subscription and hidden costs, plus answers other questions you’ve been wondering about. Software Ad…
While cloud native has thus far been largely limited to web and stateless applications, there is a growing movement to leverage containers and Kubernetes for stateful, mission-critical applications that require data persistence. Take a look at the encl…
Building a hybrid cloud environment can be complicated — there are many factors to analyze to ensure you implement the right infrastructure. Detailed planning will help you successfully build, scale, and migrate applications to a hybrid cloud env…
In late January 2020, the US National Security Agency (NSA) released guidance for Mitigating Cloud Vulnerabilities. The document divides cloud vulnerabilities into four classes (misconfiguration, poor access control, shared tenancy vulnerabilities, and…
Why do we measure call center agent performance? To check off boxes or improve rep QA scores? If the metrics aren’t linked to actual quality, your business might be encountering serious but unknown customer experience limitations. The Agent Impact S…
if you’ve ever been curious about why Customer Effort matters for businesses, how high-effort interactions drive disloyalty and churn, the problems with traditional Effort measurement methods like surveys and the merits of predictive scoring, this comp…
Everyone is talking about it including the prestigious Forbes Magazine, Tech Republic, CSO Online, DarkReading, and SC Magazine, among many others. Additionally, Fortune CEO’s like Satya Nadella, McAfee’s CEO Chris Young, Cisco’s CIO Colin Seward along…
Experts in K12 and Hi Ed explain why it’s happening, how to get started and how it is benefiting students of all ages. Download this Viewpoints interview from Dell Technologies and Intel® to learn key observations on why esports is gaining sp…
This may be because 2-year and 4-year colleges face several challenges when attempting to put virtual and augmented reality into place, including a lack of funding, a lack of training, and/or a lack of space. Download this infographic from Dell Technol…
If you’ve read our other article in this series, ‘Open Source vs White Label’, you’ll know why White Label ERP is the prudent choice for any software vendor that wants to focus on market growth, innovation and/or diversification…
