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InfoTech

Enterprise IT / Featured Tech / InfoTech

Rules Versus Models in Your SIEM

Many SIEM tools’ detection methodologies are primarily based on correlation rules that look for known attacks at the points of entry. Such rules become increasingly ineffective as attacks become more complex, longer lasting, or more distributed. …

Enterprise IT / Featured Tech / InfoTech

LIVE WEBINAR: Unifying IT with Outcome-Aware AIOps

Since 2012, leading IT research firm Enterprise Management Associates (EMA) has conducted more than five separate AIOps research projects, including reviews of more than 70 AIOps-related customer deployments. Deep insights into this topic continue w…

InfoTech / Research / White Papers

AV-TEST: DNS-Layer Protection and Secure Web Gateway Security Efficacy Test Results

In November and December 2019, AV-TEST performed a review of Cisco cloud security solutions alongside comparable offerings from Akamai, Infoblox, Palo Alto Networks, Symantec and Zscaler. The test was commissioned …

Enterprise IT / Featured Tech / InfoTech

Why Retail Brands Can’t Afford Bad Customer Service

Retailers have always been at the forefront of customer service. As companies move towards direct to consumer models to keep up with developing technologies, customer interactions now occur across a multitude of channels and the demand for positive, he…

Enterprise IT / Featured Tech / InfoTech

What to Look for in a Customer Service Software Solution

Now more than ever, companies are searching for new technology to deliver on customers’ growing demands. With 66% of consumers aged 25-44 believing that the customer is always right, younger generations are expecting more from brands with whom th…

Enterprise IT / Featured Tech / InfoTech

The State & Local Government Guide to IT Asset Management Using RFID

What’s Inside? RFID vs. Barcodes The Advantage for Asset Mgmt The Financial Impact Who Can Help? Request Free!

Enterprise IT / Featured Tech / InfoTech

Machine Data Intelligence Capability Maturity Model

Today’s connected devices are generating an unfathomable amount of machine data that can provide enterprises with a wealth of insights and business value. This machine data intelligence (MDI), if fully harnessed, can be used for: improving the pe…

Enterprise IT / Featured Tech / InfoTech

Avoid COVID-19, Work Remotely.

As a technology provider of cloud solutions, we would like to help your practice to work effectively remotely as long as stay at home orders are in place. To this end, we are offering 1 Free month of service for qualified accounts and wa…

InfoTech / Research / White Papers

A hybrid and multicloud strategy for CIOs

The elasticity, scalability, and speed of the public cloud can help organizations reduce costs, manage data growth, and increase agility. For chief information officers (CIOs), however, moving to the hybrid …

Enterprise IT / Featured Tech / InfoTech

SAP HANA: Why SAP Customers Run HANA on IBM Power Systems

IBM Power Systems offer high levels of flexibility, reliability, and performance to enable you to run SAP HANA in the cloud. Here’s why. IT leaders are under pressure to maximize every dollar of their IT investments. SAP systems can be yo…

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