Author Patty Azzarello draws on over twenty-five years of international business management experience to identify the chronic challenges that keep organizations from decisively...
In this webinar, we’ll look at the challenges and pressures businesses are facing in ensuring high internet performance and resiliency. And we’ll look at how leading organizations...
It answers the question: When do certain load balancing and traffic management policies belong at the user edge and not at your local load balancer? And how is that decision...
While many meetings can be a waste of time, it’s worth keeping in mind that they do have a purpose—they let you coordinate your work around your team, and collaborate...
While many meetings can be a waste of time, it’s worth keeping in mind that they do have a purpose—they let you coordinate your work around your team, and collaborate...
According to Gartner, “By 2020, the CRM application software market will overtake the data management market, thus becoming the largest of all software markets”.
Learn...
Scale your customer service operations in smart ways, whether you’re moving upmarket or adding products and features. Customer support costs be reduced by 25% or more...
Zendesk Support helps you improve relationships with your customers & provide them with a seamless experience. Improve customer satisfaction, increase agent productivity,...
Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service...
If you’re not careful, or aware of the ways around this rut, your job search can take significantly longer. It can also take a hit to your mental game, masking your...
