2021 Cloud Report

Cockroach Labs, the sponsor of this report, benchmarked 54 machine configurations across the following broad axes: • CPU Performance • Network Performance • Storage I/O Performance • OLTP Performance (TPC-C)Request Free!

The Complete Guide to Cost Per Ticket

The two fundamental metrics of desktop support are customer satisfaction and cost per ticket. While more companies are measuring customer satisfaction than before, only a few emphasize on unit cost. The fact that customer satisfaction is subjective in …