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IT Operations

Enterprise IT / IT Operations

Cognitive Search For Better Self-Service: 10 Secrets No Vendor Will Tell You

As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple applications & repositories, it makes sense to have a cognitive search in…

Enterprise IT / IT Operations

Cognitive Search For Better Self-Service: 10 Secrets No Vendor Will Tell You

As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple applications & repositories, it makes sense to have a cognitive search in…

Enterprise IT / Featured Tech / IT Operations

Cognitive Search:The Key to Overcoming Technical Barriers for Chatbot Success

Chatbots came and instantly became the talk of industries. But they failed on many fronts. Initially, chatbots were considered a godsend for businesses because of all the advantages they brought to the table. Unfortunately, they failed. And the diff…

Enterprise IT / Featured Tech / IT Operations

How Bluebeam Aced the Art of Case Deflection

"Love this innovation during a wild year. Self-service with this kind of deep thinking is very impressive". "The $12,000 in savings each month were great. Goes to prove that technology can greatly benefit organizations". These…

Enterprise IT / Featured Tech / IT Operations

Case Study: Top Ten Retailer Gets $31M Annual ROI From Returns SaaS and Consolidation

The company also wanted better software for returns data visibility to aid forward-focused segments of the company, as well as improved warehouse management. Their software at the time was cumbersome and required constant coding changes. Inmar devel…

Enterprise IT / Featured Tech / IT Operations

Cognitive Search For Better Self-Service: 10 Secrets No Vendor Will Tell You

As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple applications & repositories, it makes sense to have a cognitive search in…

Enterprise IT / IT Operations

Case Study: Top Ten Retailer Gets $31M Annual ROI From Returns SaaS and Consolidation

The company also wanted better software for returns data visibility to aid forward-focused segments of the company, as well as improved warehouse management. Their software at the time was cumbersome and required constant coding changes. Inmar devel…

Enterprise IT / IT Operations

Demystifying Self-Service & Case Deflection

Millennials want solutions to their problems in the most effortless and fastest way possible. And the first place they go for finding their answers when stuck is your support community. Hence, support communities which have been successful in bringing …

Enterprise IT / IT Operations

We Want It All, and We Want it Same-Day

Many more supply chains will move goods in a continuous flow, pulled by demand rather than pushed out the door for storage and distribution over time. Orders will originate with many more customers, in smaller sizes and quantities, for time-definite de…

Enterprise IT / IT Operations

10 Red Flags to Question When Choosing a Visibility Partner

The right supply-chain visibility partner can offer useful analytics that will help a company optimize operations, improve customer experience and ultimately strengthen the business. Supply-chain visibility providers often brand themselves as leadin…

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