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IT Operations

Enterprise IT / Featured Tech / IT Operations

Kronos Transforms Customer Support & Self-Service Experience with SearchUnify

For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated data repositories spread across enterprise platforms. Its customers, support tea…

Enterprise IT / Featured Tech / IT Operations

Cognitive Search for Higher Logic

Organizations worldwide use Higher Logic to bring people – customers, prospects, partners, employees – together, by giving their community a home where they can interact and engage, share and validate ideas, ask and answer questions, and stay connected…

Enterprise IT / Featured Tech / IT Operations

Cognitive Search For Better Self-Service: 10 Secrets No Vendor Will Tell You

As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple applications & repositories, it makes sense to have a cognitive search in…

Enterprise IT / Featured Tech / IT Operations

Cognitive Search for Insurance

Leading insurance companies are submerged with data. But, what’s the point of drowning in data while starving for information? With an AI-powered engine by your side, you can address all the data-related issues smartly to maintain growth and prof…

Enterprise IT / IT Operations

Act to Impact: Keeping our Promises to the Planet

The scientific consensus on climate change is almost unanimous, and our planet is already experiencing its effects. Beyond the risks for businesses across industries — including labor shortages, supply chain disruption, and higher production cost…

Enterprise IT / IT Operations

Three keys to unlocking your employees’ true potential

Most business leaders agree upskilling is essential to business success. But when should you do it? What’s the most effective approach? Which skills will be the most valuable to your organization? Professionals have identified three key focus are…

Enterprise IT / IT Operations

Five unexpected departments that need upskilling (and why)

Is your company missing out on the benefits of upskilling non-technical workers? It’s a common oversight—and a mistake you don’t want to make. When employees understand automation, visualization or agile project management, they can b…

Enterprise IT / Featured Tech / IT Operations

Three keys to unlocking your employees’ true potential

Most business leaders agree upskilling is essential to business success. But when should you do it? What’s the most effective approach? Which skills will be the most valuable to your organization? Professionals have identified three key focus are…

Enterprise IT / Featured Tech / IT Operations

Five unexpected departments that need upskilling (and why)

Is your company missing out on the benefits of upskilling non-technical workers? It’s a common oversight—and a mistake you don’t want to make. When employees understand automation, visualization or agile project management, they can b…

Enterprise IT / IT Operations

Kronos Transforms Customer Support & Self-Service Experience with SearchUnify

For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated data repositories spread across enterprise platforms. Its customers, support tea…

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