Live Event Date: June 27, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT
Significant change is upon every industry, company and organization.
You might be tackling the Art of Possible...
The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with an omnichannel program see 25% greater annual revenue growth and 55%...
Fully engaged customers spend more and stay around longer. Ultimately, if you treat them right, they’ll turn into advocates for your brand. As more companies turn their...
At Broadcom Limited, the IT department’s main priority is to improve employee productivity. As the company continued to grow through mergers and acquisitions, they looked...
Okta Adaptive Multi-factor Authentication is a simple, secure, and comprehensive authentication solution. It provides policy-driven contextual access management, supports...
Attend this Webinar to learn:
How creating digital personas using IBM’s Watson fuels this type of digital interaction
How to design virtual agents that have high customer...
MOBI had a premises-based telephone and contact center system which left a lot of points of failure. MOBI wanted one system to handle all interactions with their customers....
Employees crave the same user experience at work that they enjoy in their personal lives. Smartphones. Social media. On-demand everything. Enterprise organizations that...
ABM Is Not for Everyone.
But it Could Change Your Business if Done Right!
Creating a data-driven, intelligent sales and marketing system is both today’s challenge and tomorrow’s...
Apex™: too much code for low-code?
If your organization relies on Salesforce for CRM or as a development platform, Apex code can present challenges that may hinder the...
