Gartner Report: The Future of the Contact Center
By 2025, the contact center organization will be exploiting the benefits of an application ecosystem and tools to better equip staff to work in teams. Application leaders...
IBM Watson OpenScale builds trust in AI via monitoring, fairness and explainability
The IBM Watson OpenScale platform, available in the cloud and on-premises, offers tools to monitor model performance, facilitate explainability and detect and mitigate fairness...
Database as a Service For Your Enterprise Cloud
On-Demand Webinar
Many organizations are moving to a database as a service (DBaaS) model for managing and operating their databases because DBaaS model is efficient, agile,...
Cisco Umbrella Case Study: How global pharmaceutical leader Lundbeck boosted security and efficiency through cloud security.
“We liked that Umbrella’s intelligent proxy would give us granular protection without the performance impact of a traditional web proxy.” – Torben Olsen, Corporate...
Employees Like to Use Unsanctioned Apps – and Don’t Plan to Stop
Trend: Employees like to use unsanctioned apps — and don’t plan to stop.
Employees at all levels are downloading popular apps to do their work faster, but their productivity...
Protect Your Organization From Unwanted Cryptomining
Malicious cryptomining is a browser or software-based threat that enables attackers to secretly use an organization’s computing power to mine digital currency. Why...
Incident Response: Are You Ready?
Do you know what your employees are doing on your network? Do you know about the latest ransomware attack your security team is battling? How about your business partners?...
Cloud Application Security & Performance: Critical Considerations for SaaS Providers
SaaS providers are operating in an increasingly crowded marketplace.
To differentiate themselves amidst intense competition, SaaS providers must provide flawless performance,...
Choosing the Best Mobility Management Solution
With implementations of analytics and machine learning, many organizations are actively making even more technology investments to improve customer engagement and to offer...
In Financial Services, IT Has Little Confidence in Users Keeping Customer Data Safe | It’s time to recognize user needs and secure them
IT departments need to recognize user needs and embrace solutions that address them, or they will continue to deal with the risks of technology workarounds. See the results...
