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Research

Downloads / InfoTech / Research

Key Considerations for the Management and Security of Your Business Data

Available On-Demand Many modern businesses are finding that data is stored everywhere – on premise, in the cloud, and on various devices. What they don’t know is how that data …

InfoTech / Research / White Papers

The strategic role of operating systems in the public cloud

This IDC survey of 1,025 IT decision makers illustrates cloud strategies at organizations and the role of server operating system environments. Commercial Linux is the only environment that surveyed organizations …

Downloads / InfoTech / Research

Introduction to hybrid cloud strategy e-book

As the world gets more connected, IT leaders look for the best solution to keep up with the high demands and shifting needs of their lines of business and customers. …

Human Resources / Research / White Papers

HCM Whitepaper: Augmented Listening

Investigating the Value of AI in Voice of the Employee Efforts Discover how to use artificial intelligence analytics before experiencing data fatigue. The frequency of workplace surveys is increasing, but …

Human Resources / Research / White Papers

HR Whitepaper: Improving Profitability Through Better Human Capital Management

Fill out the brief form to read this complimentary whitepaper. Human capital accounts for 50-60% of variable costs within a company, but this area rarely gets the attention it deserves. …

Human Resources / Research / White Papers

HCM Whitepaper: 11 Questions to Ask About Human Capital Management (HCM) in the Cloud

The questions you should be asking your cloud HCM provider. Switching human capital management (HCM) vendors can seem daunting and overwhelming. There are many things to consider when debating the …

Downloads / Human Resources / Research

Swiss Re Extends One-Stop Service Delivery From Employees To Customers With ServiceNow

Find out how Swiss Re, a leading financial services company, replaced 20 service management tools. Download this case study.

Downloads / Human Resources / Research

Consumerizing The Employee Service Experience for Financial Institutions

Within the financial services industry, human resource challenges are particularly acute due to rapid changes, regulatory hurdles, and the volume and complexity of both employees and cases. Read this eBook …

Human Resources / Research / White Papers

Empowering Financial Services Employees to Deliver on Customer Experience

For most financial services organizations, customer centricity is a priority. This vision starts with transforming your customer service experience – which may not be as simple as it sounds. Find …

Human Resources / Research / White Papers

Reimagining The Employee Experience in Banking

Find out how the “consumerization” of the employee experience can benefit the financial services industry as it undergoes rapid digital transformation to support a growing workforce that is increasingly mobile, …

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