Customers & employees are looking to access your network on digital more than ever.
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Forrester’s in-depth survey of IT and business managers captures key insights about Big Data strategies including the benefits of workload automation for accelerating data...
Throughout the past decade, Enterprise Management Associates (EMA) researchers have continued to track the growth of Agile practices, the rise of cross-functional DevOps...
Business automation is anything but new. Over the last half-century, different category names have been applied to different computing generations of workload automation....
Get a behind-the-scenes look at what it’s really like to run an insider threat program—a program in which you can take steps to prevent employees from leaking, exfiltrating...
Your data is at risk, but it’s not the shadowy cybercriminal you need to worry about. It’s your own employees. Half of all enterprise data security incidents directly...
Your customers are ultra-connected. Make sure you are as well.
Finding new customers and maintaining relationships with those you already have takes time and effort. When...
PureCloud by Genesys is a unified all-in-one customer engagement and employee collaboration solution that is intuitive, easy to use and deploys rapidly. It is designed to...
Only 10% of B2B IT vendors had established customer advocacy programs in 2016—despite it being named one of the top 5 most important competencies for marketing success,...
It may be tempting to use free enterprise-grade electronic file sync and share tools like Microsoft OneDrive as a backup solution, but doing so may put your data at risk...