Customer Service Trends: Service Through Social
As customers’ expectations rise and they turn to social channels for faster service, companies must use every available tool in order to respond quickly and appropriately....
Customer Service Trends: How Chat Changes Everything
Today, instant access to information is expected in virtually every online experience. Customers want to find what they need quickly and easily. Incorporating a chat feature...
Customer Service Trends: The New DIY Customer
Cloud-based, knowledge-centered support offers a complete solution — giving customers what they want, while equipping agents with the necessary tools to increase productivity...
Pre-Hire Assessments Are an Asset for HR in the Age of the Candidate
IBM Webcast
Available On Demand
Explore how to uncover the potential of pre-hire assessments. After attending this webcast, you will have insights and knowledge to help take...
Case Study: Rotary Makes the World a Better Place, Okta Gives Them the Tools to Do It.
Rotary Simplifies Online Access for Members with Okta.
Learn how Rotary achieved $300k annual savings and a 75% reduction in help-desk tickets with Okta.
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Case Study: RentPath. Simplify. Future-Proof. Secure.
Learn how RentPath’s investment in an identity platform led to more than $230k per year in IT savings.
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Case Study: Gatwick Airport Takes Flight with Okta
To manage and control how the airport’s employees make use of these cloud-computing services, Gatwick has turned to the cloud-based identity management service from...
Case Study: Securely Scaling the Cloud and LinkedIn
LinkedIn sees cost and time benefits from Okta’s on-demand identity and access management service; securely integrating their cloud applications with Active Directory,...
Scaling your Business to Internet-Scale
Large enterprises, SaaS providers and businesses with major web properties increasingly depend on Okta to handle authentication for their thousands or even millions of users....
2015 Forrester Wave™: B2E Cloud IAM
The Forrester Wave report identifies the six most significant solution providers in the market, evaluating the strengths and weaknesses of each vendor against 15 criteria,...
