ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help IT organizations deliver and manage …
ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help IT organizations deliver and manage …
Managing IT change effectively is no longer about just making a simple update to a piece of infrastructure; instead, it is often about orchestrating a complex sequence of changes across …
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and …
When applications and desktops are delivered over Citrix, the Citrix administration team becomes the front-line for responding to complaints about slow performance. But more than 60 percent of the time, …
In this white paper, EMA Vice President of Research Jim Frey explains how IT organizations can derive real-time IT and business insights from their wire data, as well as the unique capabilities …
Operations teams stand at the intersection of IT and business. As a result, business success increasingly depends on how quickly IT Operations teams can resolve problems and respond to new …
ExtraHop advocates an open approach to IT Operations Analytics (ITOA) that puts you in charge of how you collect, store, and analyze your data. This white paper offers prescriptive guidance …
ExtraHop partnered with industry-research firm TechValidate to survey 88 end-users from 65 organizations to see how the most data-driven organizations approach ITOA. Read the results!
This e-Book was designed to walk you through best practices for executing a BYOD policy. It provides best approaches for data security, tips for employee-proofing you mobility solution, and an …
