A recent global study by Forbes and Hitachi, revealed that more than a third of financial institutions expect to undergo a major digital transformation over the next two years,...
The key challenge for executive leadership is to efficiently aggregate assorted customer data in an effective manner. This is the core driver behind strategic initiatives,...
Internet of Things initiatives, architectures and technologies have many data-related implications. Data and analytics leaders can be best prepared to support their organization’s...
Whether in the mainstream media, the tech press, or in business circles, a lot has been made of the Internet of Things (IoT). But IoT is about a lot more than internet connectivity...
Cloud-Based Applications to Transform Customer Service: Midsize Contact Centers in Transition
Survey finds cloud solutions deployed in nearly 50% of mid-sized contact centers...
Years ago, retail organizations gathered customer lists. That list became a database, which linked to early call center software. Then it grew with the sales funnel: suspects,...
As the pace of business continues to accelerate, IT leaders must consider whether they should invest in new infrastructure or upgrade their existing data center. It’s a...
Digital business transformation is reaching new heights and IT strategy is becoming increasingly more important to the success of businesses. Traditional IT infrastructure...
How Reinventing the Data Center is Increasing Healthcare Agility. Download this white paper to learn more:
What’s HCI and Why is Healthcare Adopting it?
HCI from VMware:...
In this connected economy, retail banks are committed to better customer relationships, but efforts fall short when new digital disruptors change the game and competition...
