Optimizing Change for Remote Support: Toolkit from HDI
This HDI Toolkit is a series of practical “how-to” instructive job aids designed with the IT service management practitioner in mind. Each area of focus can be studied and used …
Mobile Devices: The New Support Frontier for IT – IDG
Recent years have brought a huge shift in the workplace around mobility. Smartphones and tablets are now essential work tools for employees in many types of organizations and many lines …
IDC Report: Delivering Support That Goes Above and Beyond
Customer support and employee support continue to blur as user expectations grow more similar. This convergence and technology enhancements put increased stresses on support organizations to meet evolving customer demands …
Digital transformation and compliance: What leaders need to know
As the regulatory world evolves, it’s time to demand more from your technology. Stay on top of security and compliance issues with Microsoft 365. Explore how Microsoft 365 makes it …
Crash Course in EMS
You’re using Microsoft Office 365 to make your workplace more productive, creative, and secure. Now see how Microsoft Enterprise Mobility + Security (EMS)—included as part of Microsoft 365—can help you …
Securing your competitive edge: cloud security advice for business leaders
As the regulatory world evolves, it’s time to demand more from your technology. Stay on top of security and compliance issues with Microsoft 365. Explore how Microsoft 365 makes it …
Step up your enterprise security: 5 strategies for advanced cloud security
As the business world evolves, companies demand more results. By strengthening security and empowering users to innovate with Microsoft 365, IT can deliver more value. Explore how you can: Empower …
Transform teamwork with cloud solutions
Take advantage of productivity solutions only the cloud can deliver. Office 365 delivers modern, mobile-ready productivity and communication tools with enterprise-grade security. Discover how you can: Drive more effective collaboration …
Transform teamwork with cloud solutions: a fast, focused guide for sales
Discover the cloud-driven solutions that can expand your sales potential. Deliver new capabilities to your sales teams that have the most impact on acquiring new customers, nurturing relationships, and driving …
Transform teamwork with cloud solutions: a fast, focused guide for marketing
Explore how cloud-driven solutions can transform your marketing teams through better collaboration, productivity, and innovation. With familiar Office apps and the capabilities unlocked by the cloud, see how you can: …
