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White Papers

Human Resources / Research / White Papers

Service: The Missing Factor in HCM Software Satisfaction

New research reveals 75% of HR decision makers report issues with their HCM software provider’s service. Too many buyers are underestimating the importance of service when evaluating HCM software providers. …

Human Resources / Research / White Papers

20 Ways to Positively Impact Your Payroll

Your organization can boost the strategic value of payroll with a wide variety of positive tweaks and initiatives. Automation can save time and reduce clerical errors, while easier access to …

Human Resources / Research / White Papers

HCM Whitepaper: HR’s Secret Weapon: The Power of Big Data

Fill out the brief form to read this complimentary whitepaper. Big Data is more than a buzzword. Rich, accurate data is constantly being amassed from more sources at a faster …

InfoTech / Research / White Papers

Digital transformation: Seven steps to success – How businesses can stay relevant and competitive in today’s new digital era

What does it mean to go through a digital transformation? What does it take? What is important? These questions are at the top of the executive agenda. Digital transformation poses …

InfoTech / Research / White Papers

Gartner Magic Quadrant Report for Mobile Services

In the past year, service providers that globally manage the life cycle of distributed mobile estates have moved from a mobile-first focus to become outcome-based. This research supplies buyers of …

InfoTech / Research / White Papers

Harnessing the power of speech analytics: 6 ways speech analytics improves contact center efficiency and performance

The conversations between your customers and agents contain invaluable insights—if you have the right tools to easily interpret and act on this dialogue. Unfortunately, most organizations waste time manually mining …

InfoTech / Research / White Papers

Drive Quality and Velocity with Feature Flags: Launch With Confidence

Launching a new feature is a risky proposition. Even the most well designed and researched features can have unforeseen consequences for your application performance and business metrics. Rolling back a …

InfoTech / Research / White Papers

Getting Started With Product Experimentation

How Product Development Teams Reduce Guesswork and Innovate Faster Product development teams are embracing iterative release processes such as agile and continuous delivery to mitigate risk and adapt to evolving …

InfoTech / Research / White Papers

Build vs. Buy: Choosing the Right Experimentation Solution

To build and deliver products that customers love, product teams at leading enterprises such as Uber, Netflix and Airbnb are focusing on experimentation as a critical business process. These teams …

InfoTech / Research / White Papers

Business Driven Analytics and Insights

Stai cercando di capire come altre aziende sfruttano il Cloud nel mondo Analytics? In questa idagine effettuata su 730 professionisti del mondo IT si analizzano le modalità di utilizzo del …

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