Achieving Business Agility
Fundamental to business agility is the ability to make the right business decisions at the right time. Of course, data drives decisions–therefore, business agility actually starts with corporate IT and …
5 Reasons to Adopt Business Rules
Learn 5 simple reasons you need business rules to help speed up workflows, bring new products to market and better serve your customers by downloading this informative asset now!
Forrester Whitepaper – How Customer Feedback Builds Your Brand
Today’s perpetually connected consumers have taken control of the marketers’ message. They decide where, when, and how they want to engage with brands. They widely share their experiences — good, …
Selling With Social: How Social Curation Drives Engagement and Sales
At BazaarVoice, we believe that human connection should be at the heart of all interactions between people and businesses—especially in the age of online shopping. Human connection is the foundation …
Seeking Authenticity: How Trustworthy Brands Drive Customer Loyalty
As humans, we seek authenticity. It doesn’t matter if we’re talking about the genuineness of a luxury timepiece, the bona fides of a collectible work of art, a politician’s honesty, …
The Conversation Index Vol. 9
The opinions of peers have always held sway over our purchasing decisions. In previous generations, we would gather in marketplaces, congregating around busy stalls to exchange opinions or experiences we …
7 Ways Mobile Consumers Change Retail Forever
Shopper’s mobile use in research and buying is exploding. Currently, eight in ten smartphone owners are smartphone shoppers. And by 2016, 85% of all digital shoppers will be mobile shoppers …
Protected: 4 Ways Marketers Can Boost Their Demand Gen Results
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Protected: The No-Nonsense Guide to Predictive Lead Scoring
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Forrester Report: Five Key Initiatives to Wow Your Workforce with Your Service Desk
Each interaction between your employees and your service desk affects the reputation of the entire infrastructure and operations (I&O) team. To delight (or, as we like to say, wow) members …
