This leading retailer needed an advanced service model to keep up with franchise growth—one that tracked service response times against promised SLAs and put information at franchise owners’ fingertips. Quickly scan how ServiceNow® with…
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Read on to learn how organizations like Blackhawk Network, Kiwi Bank, and Teradata upped their game to meet increasing customer expectations in the face of adversity with ServiceNow, as told at Knowledge 2021.Request Free!
Organizations are reacting to a disruptive number of customer requests with fewer employees available to respond. In the new normal, scaling your operations for unplanned volumes with digital customer service is essential. ServiceNow Customer …
The right HR technology can enable you to better manage, develop and engage people and make better strategic decisions. However, the opposite is also true. Sticking with the wrong HR & Payroll provider can tank an otherwise healthy business. So why…
This guide gives you: Top CRM features to consider Most requested features – buyer survey Comparison of the top-rated systems Expert recommendations and pricing. More than 150 CRM systems evaluated. SelectHub analyst ratings are combin…
Customers and market trends are changing faster than ever. Capturing customers’ attention and getting them engaged can seem like a daunting task. The answer is in your data: from website analytics, e-commerce tools, digital ad performance, to you…
The advertising-supported digital ecosystem is at an inflection point. But how did we get here, and what does it mean for the future? IAB and PwC have partnered to help unravel the complexities of digital advertising and share a vision for the way f…
If there’s one thing enterprise talent acquisition teams can agree on it’s that recruiters don’t have time to manage the complexities associated with their talent communities. Period. It’s the main reason that prior Talent CR…
Open. Read. Click. If only it were that easy to convert a top candidate into your pipeline with email marketing. More than 300 billion emails are sent per day worldwide, but with the right message sent at the right time, you can still connect…
