How to make SMS & WhatsApp compliant for your firm
Most people no longer go anywhere without their mobile phones. Often people read and reply to messages in situations when they couldn’t answer a call. Whether busy,...
‘You get three rings’– Ron Antipa of Alex Brown, a division of Raymond James, on the secret to true client service
Ron Antipa hangs his hat on a simple principle: You answer the phone within three rings. “I don’t care what you’re doing, put whoever you’re...
How a Global Bank’s Home Lending Arm and Lending Startup Both Sell More Mortgages with Texting.
You know a problem is universal when you hear about it from one of the largest banks in the world and from a growing startup—(for anonymity, we’ll call...
Your guide to Scenario Planning
In this white paper, we will examine the applications of scenario planning, best practices, and how to apply the insights to your business.Request Free!
Multichannel Engagement for eCommerce Brands
Our ecommerce playbook is packed with insightful use cases to help grow your revenue across all digital channels. Share dynamic, personalised content and offers that will...
Strategic Planning for Sales
Sales leaders create a strategic plan each year to help execute the choices and actions required to meet strategic goals. However, given the pace and magnitude of recent disruption,...
Future of Sales
B2B buying behavior has grown even more unpredictable with COVID-19 and market volatility. Gartner research suggests that over the next five years, an exponential rise in...
Enterprise Gamification for Contact Centers
Gamification is a powerful mechanism for driving engagement, compliance, and accountability. There's more to it than just competitions and badges. When done right, it can...
How to Maximize Your Revenue with Subscription Pricing
Michael Stanisz of Revenue Management Labs shares why you definitely need to watch the rise of subscription-based pricing. In the PDF: ✔️ Why...
Geospatial Data Ecosystem Map
By 2025, the geospatial analytics market is estimated to be valued at $96.3 billion. That’s a 12.9% CAGR over the forecast period beginning in 2020. Esri co-founder...
