未来的移动营销战略
从我们如何思考到我们如何生活，工作和表达爱。在过去的十年里，智能手机改变了我们与世界交流的方式。今天，500名营销人员分享了他们如何为未来10年制定移动战略。请看我们的互动体验，《未来的移动时代：iPhone面世十年后的移动成熟度报告》 注册并查看
Peek at mobile’s past and present. While eyeing the future.
From the way we think to how we live, work, and love. Over the last ten years, smartphones have changed the way we engage with the world. Today, 500 marketers …
How to Score with Lead Scoring
Within this eBook, we help you identify key steps on how to score with lead scoring, moving clients from the awareness stage of the buyer journey to interest to consideration. If you’re ready to take your marketing automation and lead scoring eff…
The Power Behind a Product Launch is a Well-defined CX Strategy
When a well-known social media company was faced with the challenge of designing a customer experience strategy for a new product launch, they turned to the TaskUs CX consultants to build every customer experience from scratch. From the anticipation of…
2019 Customer Service Planning Guide: Using Messaging to Increase Agent Efficiency, Deflect Calls, and Improve Customer Satisfaction
As many businesses work on improving the customer experience, they look to efficient, cost-saving technologies like IVR and chatbots. These avenues often seem the most logical for customer service managers who are charged with cost-cutting, but they of…
How to Blueprint Your CX Channel Strategy
One of the most fundamental decisions every customer experience leader needs to start with is how to select which channels are most relevant for their customers and most appropriately match their business objectives. Although you may want to implement …
Getting Started with Online Reputation Management
Online Reputation Management is a discipline that you can take on easily — step by step. This eBook will take you through the basics of launching an ORM program in your organization. You’ll learn about:Defining your goalsWhere to focus your effortsHow …
Online Reviews and Ratings 101
The balance of power has shifted from brand owners to customers, and what people say about you online can either derail your business or accelerate its success. This is especially true for consumer focused brands in industries such as retail, hospitali…
8 Customer Service Tips Every Employee Should Know
Anyone who has ever worked directly with customers or clients knows that at times, people can be very demanding, ornery, and sometimes, downright nasty in their hostility. Employees often bear the brunt of customers’ anger about the company&rsquo…
2019 Sales Plan Development Toolkit
If you have the right tools, it’s not too late to build a plan to crush it in 2019! That’s why A Sales Guy created the 2019 Sales Plan Development Toolkit. This eBook will help you get back on track fast and effectively. This toolkit provides y…
