Forrester Report: Turn B2B Customer Goodwill Into Gold

Advocate marketing programs are top of mind for B2B Marketers looking to increase customer retention and enrichment.

The key to a successful advocate marketing strategy is to design a holistic program around your customers and their unique personalities. By putting advocates above all else, marketers will reap success and achieve business objectives.

In this report by Forrester Research, Vice President and Principal Analyst Laura Ramos explains the four dominant customer advocate personalities and provides a framework for building a successful advocate marketing program.

In this report you’ll learn:

  • From successful marketers who are engaging the four personality types
  • Strategies to turn goodwill into tangible top- and bottom-line results
  • Insights on how to internally align teams for advocate marketing success

Featuring insights from marketing leaders at 23 companies, including Influitive customers:

  • Aerohive Networks
  • Bomgar
  • Brightpear
  • Code42
  • Optimizely
  • Rapid7
  • Spiceworks

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整合数据,探索深海。

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客户期待很高,您可以这样满足他们。

资产创建、管理和交付始终面临挑战。而且随着渠道的骤增,这比以往更加困难。如今,客户期望有吸引力的内容无处不在,无论广告牌还是移动设备上。阅读《影响中型企业资产和富媒体的流行趋势》,学习在新环境下竞争的最佳实践。 阅读本白皮书,了解以下内容: 推动客户体验发展变革的七个关键趋势 改进业务流程之道 扩展业务所用管理工具的重要性 下载白皮书后,您还将收到我们附赠的指南《快速启动:进一步发展数字化体验管理项目》 填写表单,下载 Adobe 白皮书。