8-Step Guide to Social Media Crisis Communication

Take control with Cision’s “8-Step Guide to Social Media Crisis Communication.” With this step-by-step tip sheet, you’ll learn to stop crises while building brand reputation. You’ll also discover how to:

  • Leverage the communication toolset already at your disposal
  • Mitigate a social media crisis through planning and practice
  • Implement a crisis management program today with eight practical tips

Request Free!

Customer Service Evolved

Read how your company can successfully integrate smart monitoring and customer service practices into your business thus saving time and money. Learn this and more in the white paper “Customer Service Evolved”. In this white paper we define:

  • What is modern social customer service.
  • Proper customer service protocol.
  • How to integrate social media customer service into current system.

Request Free!