Se sim, então você precisa desenvolver uma forte estratégia de experiência do cliente! Além de melhorar a percepção de sua marca,...
La gestión del servicio al cliente (CEM, por sus siglas en inglés) en telecomunicaciones en Latinoamérica, continúa siendo el único evento...
A Gestão de Experiência do Cliente em Telecomunicações na América Latina ainda é o único evento na região onde você...
Si es así, ¡necesita desarrollar una fuerte estrategia de experiencia del cliente! Además de mejorar la percepción de la marca, también hay...
The Essentials of Marketing Kit, brings together the latest in information, coverage of important developments, and expert commentary to help with your marketing related decisions.The...
Includes:– Campaign management– Day-of execution– Maximizing your ROI– Engaging your audience beforehand– Content best practicesThis best practice...
Despite this, collaboration with customers is worth the effort, leading to a variety of benefits, including lower cost of customer service, better marketing insights and analysis,...
One way to reduce churn and increase customer satisfaction and retention is by building an online community for your company. Teliasonera have begun a 4 year journey to turn...
Nordic Operators need to better understand and anticipate their customer’s desires and use the information and technology available to strategically interact with customers...
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