Chat Routing: Connect Qualified Buyers on Site to Your SDR Team

Once a buyer on your site is significantly engaged, you can leverage chat on your website to alert the Account Owner or SDR to hop on and initiate a conversation. 

This works seamlessly because of Insent's latest feature: advanced chat routing, and its integration with Salesforce. You not only can connect the buyer on site to the appropriate sales rep, but you can also create fallback loops if the rep doesn't respond to the alert. 

Take a look for yourself to see how it works.



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