Join WorkRamp for a deep dive into the art of customer engagement with Kristi Thurston, Manager of Learning Solutions at Kustomer. Kristi will share expert tips on how to build an exceptional program from the ground up – and tie your work to business impact. (Hint: you’ll need to crawl before you can walk and eventually run!) 

You’ll learn: 

• How to align leadership and internal stakeholders around your goals 
• Strategies to engage customers with winning content
• The right metrics to track, such as NPS and product adoption
• How to plan for the long-term